{"id":4223,"date":"2023-07-13T13:39:40","date_gmt":"2023-07-13T13:39:40","guid":{"rendered":"https:\/\/liveworkstudio.com\/?post_type=insight&p=4223"},"modified":"2023-09-15T18:33:35","modified_gmt":"2023-09-15T18:33:35","slug":"design-the-business-for-customers-and-organisation","status":"publish","type":"insight","link":"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/","title":{"rendered":"Design the business for customers and organisation"},"content":{"rendered":"

Businesses are not designed but evolve over time based on needs and internal and external drivers. The lack of \u201cdesign\u201d becomes evident when business innovations need to be anchored in an organisation or outside perspectives \u2013 like customer experience \u2013 need to be understood and integrated into a business. There is a strong tendency to default to reorganise departments or redesign processes and systems, instead of developing abilities to better attract and support customers.<\/p>\n","protected":false},"featured_media":4224,"template":"","acf":[],"yoast_head":"\nDesign the business for customers and organisation - Livework<\/title>\n<meta name=\"description\" content=\"Businesses are not designed, they evolve over time based on customer needs and internal and external organisational drivers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Design the business for customers and organisation - Livework\" \/>\n<meta property=\"og:description\" content=\"Businesses are not designed, they evolve over time based on customer needs and internal and external organisational drivers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/\" \/>\n<meta property=\"og:site_name\" content=\"Livework - English\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-15T18:33:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/liveworkstudio.com\/wp-content\/uploads\/2023\/07\/xorganisational-impact-blueprint-07-1760x1056-jpg-pagespeed-ic_-hargo2jqej.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1760\" \/>\n\t<meta property=\"og:image:height\" content=\"1056\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/\",\"url\":\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/\",\"name\":\"Design the business for customers and organisation - Livework\",\"isPartOf\":{\"@id\":\"https:\/\/liveworkstudio.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/liveworkstudio.com\/wp-content\/uploads\/2023\/07\/xorganisational-impact-blueprint-07-1760x1056-jpg-pagespeed-ic_-hargo2jqej.webp\",\"datePublished\":\"2023-07-13T13:39:40+00:00\",\"dateModified\":\"2023-09-15T18:33:35+00:00\",\"description\":\"Businesses are not designed, they evolve over time based on customer needs and internal and external organisational drivers.\",\"breadcrumb\":{\"@id\":\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/#primaryimage\",\"url\":\"https:\/\/liveworkstudio.com\/wp-content\/uploads\/2023\/07\/xorganisational-impact-blueprint-07-1760x1056-jpg-pagespeed-ic_-hargo2jqej.webp\",\"contentUrl\":\"https:\/\/liveworkstudio.com\/wp-content\/uploads\/2023\/07\/xorganisational-impact-blueprint-07-1760x1056-jpg-pagespeed-ic_-hargo2jqej.webp\",\"width\":1760,\"height\":1056,\"caption\":\"Finding the cause of service breakdowns is only the first step. It requires multiple departments and stakeholders to go beyond \u2018fixing\u2019 the problem towards preventing the problem.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/liveworkstudio.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Insights\",\"item\":\"https:\/\/liveworkstudio.com\/insight\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Design the business for customers and organisation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/liveworkstudio.com\/#website\",\"url\":\"https:\/\/liveworkstudio.com\/\",\"name\":\"Livework - English\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/liveworkstudio.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Design the business for customers and organisation - Livework","description":"Businesses are not designed, they evolve over time based on customer needs and internal and external organisational drivers.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/","og_locale":"en_US","og_type":"article","og_title":"Design the business for customers and organisation - Livework","og_description":"Businesses are not designed, they evolve over time based on customer needs and internal and external organisational drivers.","og_url":"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/","og_site_name":"Livework - English","article_modified_time":"2023-09-15T18:33:35+00:00","og_image":[{"width":1760,"height":1056,"url":"https:\/\/liveworkstudio.com\/wp-content\/uploads\/2023\/07\/xorganisational-impact-blueprint-07-1760x1056-jpg-pagespeed-ic_-hargo2jqej.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/","url":"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/","name":"Design the business for customers and organisation - Livework","isPartOf":{"@id":"https:\/\/liveworkstudio.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/#primaryimage"},"image":{"@id":"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/#primaryimage"},"thumbnailUrl":"https:\/\/liveworkstudio.com\/wp-content\/uploads\/2023\/07\/xorganisational-impact-blueprint-07-1760x1056-jpg-pagespeed-ic_-hargo2jqej.webp","datePublished":"2023-07-13T13:39:40+00:00","dateModified":"2023-09-15T18:33:35+00:00","description":"Businesses are not designed, they evolve over time based on customer needs and internal and external organisational drivers.","breadcrumb":{"@id":"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/liveworkstudio.com\/insight\/design-the-business-for-customers-and-organisation\/#primaryimage","url":"https:\/\/liveworkstudio.com\/wp-content\/uploads\/2023\/07\/xorganisational-impact-blueprint-07-1760x1056-jpg-pagespeed-ic_-hargo2jqej.webp","contentUrl":"https:\/\/liveworkstudio.com\/wp-content\/uploads\/2023\/07\/xorganisational-impact-blueprint-07-1760x1056-jpg-pagespeed-ic_-hargo2jqej.webp","width":1760,"height":1056,"caption":"Finding the cause of service breakdowns is only the first step. 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